Discussion and Community Forum

Have you ever imagined you and your customers having conversations similar to Reddit or Quora? Have you ever imagined how to get feature suggestions and feedback from your customers/clients? Have you ever imagined how to create an interactive Knowledge Base that customers can reply to? Have you been planning to engage your customers and hear them out?

Don’t imagine anymore, this is why we developed the Discussion and Community Forum Module.

Features

• Create Topics: Creating and managing topics has never been simpler. Empower your team members and clients to initiate discussions, share insights, and seek assistance—all within your platform.
• Reply Topics with 2-Level Reply: Facilitate meaningful conversations with our plugin’s 2-level reply functionality, allowing users to respond to topics and replies with precision and clarity.
• Reaction/Likes for Topics and Replies: Encourage interaction and feedback by enabling users to like topics and replies, fostering a sense of appreciation and mutual support within your community.
• Close Topics: Take control of your forum with our comprehensive moderation tools. Close topics to prevent further discussion, maintain relevance, and streamline information flow.
• Moderation: With the ability to ban customers, you can ensure a safe and conducive environment for productive discourse, free from disruptive elements.
• Notifications: Keep your team members and clients informed about topic updates and replies, ensuring timely engagement and participation.
• Follow a Topic to Get Notifications: Allow customers to follow topics of interest, receiving notifications to stay connected and informed—driving continuous interaction and collaboration.
• Advance Knowledge Base: Foster product knowledge sharing and save time with support tickets. Create tutorials, blogs, and KB as forum topics to get real-time feedback and reactions from your customers.

Join the conversation, collaborate, and engage clients seamlessly. Boost team collaboration and enhance your customer satisfaction.

Support

Please send an email from the Support page for any issues, questions, or suggestions. To save time and get quick feedback, please don’t ask for support in the comments section.